Which of the following would be the BEST way to refuse a customer's request?
A. "Please understand that it is impossible for us to do free repairs for all customers."
B. "If it were up to me I'd repair your washing machine free since your warranty expired just last month, but my boss won't allow it."
C. "Though your warranty expired in June, as a Dave's Club Card customer you are eligible for a 10% discount on all repairs."
D. "You claim that your washing machine is under warranty, but our records show that it expired last month."
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