Lehigh Steel case answer

Harvard Business School
9-198-085

Rev. April 7, 1998
Lehigh Steel


Lehigh had gone from record profits to record losses in less than 3 years.

-- Bob Hall, ABC Project Manager

Bob Hall studied the product profit report prior to the 1993 First Quarter Financial Review. The report was the culmination of a year’s effort calculating and analyzing customer and product profitability using Activity-Based Costing (ABC). Hall had been hired to implement ABC to restore profitability at Lehigh Steel, which had reported record losses in 1991 after posting record profits in 1988. Not uncommon in an industry characterized by cyclic demand and large capital investment, such losses could not be long sustained. Lehigh was under pressure to return to profitability. (Continued...) *This question is shortened considering the space*Although THE ANSWER BELOW IS COMPLETE AS REQUIRED.



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