Total Quality Management guru, W. Edwards Deming, strongly advocated the use of group incentives while criticizing the use of merit pay

30) Total Quality Management guru, W. Edwards Deming, strongly advocated the use of group incentives while criticizing the use of merit pay. His criticism was based on his belief that merit pay ________.
A) Encouraged discord
B) Discouraged teamwork
C) Prevented flexibility
D) Discouraged dissonance

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