21) Some intermediaries use the following: strategic planning, advanced information systems, sophisticated marketing tools, measure performance on a return-on-investment basis, segment their markets, improve their target marketing and positioning, and ________.
A. contend with dwindling customer bases
B. aggressively pursue take over strategies
C. dominant the manufacturers they do business with
D. aggressively “squeeze” manufacturer margins
E. aggressively pursue market expansion and diversification strategies
22) “Power prices” use price as a key strategic tool. These “power prices” have discovered the highly ________ effect of price on the bottom line.
A. dramatic
B. leveraged
C. direct
D. abrasive
E. soothing
23) A company can add new products through acquisition or development. The acquisition route can take three forms. The company can buy other companies, it can acquire patents from other companies, or it can buy a ________ or _________ from another company.
A. license/franchise
B. franchise/co-brand
C. franchise/acquire rights
D. license/receive permission
24) John Kotter’s view argues that management focuses on coping with complexity, whereas leadership focuses on coping with _____.
A. conflict
B. defeat
C. morale
D. success
E. change
25) Leadership is best defined as _____.
A. the ability to influence a group in goal achievement
B. implementing the vision and strategy provided by management
C. coordinating and staffing the organization and handling day-to-day problems
D. keeping order and consistency in the midst of change
E. not a relevant variable in modern organizations
26) Which of the following is NOT included in the definition of conflict?
A. perception
B. something that is cared about
C. negative effects
D. disruption of tasks
27) Negotiation can be defined as a process in which two or more parties exchange goods or services and attempt to agree upon _____.
A. the exchange rate for those goods and services
B. a model of the negotiation process for resolving differences
C. effective arbitrators for disputes
D. acceptable bargaining strategies for obtaining the goods and services
E. the monetary value of the exchanged items
28) _____ bargaining is negotiation that seeks to divide a “fixed pie.”
A. Distributive
B. Reflective
C. Affective
D. Integrative
E. Conjunctive
29) Which of the following statements about leadership is true?
A. leaders are managers.
B. managers are leaders.
C. leaders are hierarchically superior to followers.
D. Formal rights enable managers to lead effectively.
E. Nonsanctioned leadership is as important as or more important than formal influence.
30) Danielle wants to become a surgeon, not only because achieving this goal will give her self-respect and autonomy, but also because she wants a job with high status and recognition from others. Which of Maslow’s needs is Danielle trying to fill?
A. self-actualization
B. esteem
C. psychological
D. social
E. safety
Total 500 Questions from 5 set of actual exams (5 sets x 100 questions) with double checked answers
final exam str 581
str 581 final exam answers
str 581 final exam
str 581 final
100 % A+ Correct answers !! Double Checked
str 581 final exam answers
str 581 final exam
str 581 final
